OUR SERVICE
All our services and products are designed with one goal in mind: your complete satisfaction.
Providing first-class service is a matter of course for us.
Unfortunately, second-rate service often only becomes apparent when it is already too late.
We provide professional, expert support not only before and during your purchase but also long after it. Every aspect of our service and product offering is focused on ensuring your satisfaction.
As a trusted partner, we are committed to providing comprehensive support, upholding the highest quality standards, and leveraging our extensive, long-standing expertise. Before any delivery or handover, every system undergoes a thorough inspection and a comprehensive functional test, carried out by our technicians in Bremen.
In Bremen, we have our own dedicated technician—a qualified engineer (Dipl.-Ing.) with extensive experience in medical technology. This means we do not have to rely on third-party, nationwide service providers who may lack specific training for our systems—an important distinction, as every system has its own unique requirements.
Should a malfunction occur, our technician is fully equipped to carry out necessary repairs, as well as the mandatory safety and metrological inspections (STK/MTK) required on an annual or biennial basis. Our technician, who holds an engineering degree (Dipl.-Ing.), brings years of experience in the field of medical technology and is known for a reliable, meticulous, and conscientious approach to his work.
From our base in Bremen, we provide support to our commercial clients across the following countries: Germany, Switzerland, Austria, Italy, Spain, the Netherlands, Belgium, France, Sweden, Finland, Denmark, and Norway.
The vast majority of our clients—and all the services we provide within the medical-cosmetic sector—are geared specifically toward physicians, alternative practitioners, cosmetic salons, tattoo studios, hospitals, clinics, care facilities, and municipal organizations.
We therefore hope to be able to welcome you as one of our clients soon!